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What types of internet services does NetZero offer?

NetZero offers Broadband Internet, Mobile Broadband, DSL, and dial-up internet services.

How does NetZero ensure cyber safety for its customers?

NetZero partners with Norton 360 to provide multi-layered protection for devices, secure connections via VPN, and identity theft protection.

Is there a trial period for new customers?

Yes, NetZero customers can take advantage of a special offer that includes the first month free, provided they cancel before the end of the free period to avoid charges.

What kind of support services does NetZero provide?

NetZero offers support services for internet access, email, and protection tools through Norton 360.

How can customers access their NetZero account?

Customers can log in to their NetZero accounts through the official website to manage their services.

Q: How often does Netzero experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Netzero outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.